Privacy Policy

1. Introduction

At Snowwell Sales, we are committed to safeguarding the privacy of our website visitors, domestic and international clients, foundry partners, and scrap supply vendors. This Privacy Policy outlines how we collect, utilize, store, and protect personal and business information gathered through our website and direct trade communications.

2. Information We Collect

When you browse our website, request a price quotation, submit a scrap inquiry, or contact our trade desk, we may collect the following information:

• Personal & Business Identifiers: Name, company name, designation, email address, phone/WhatsApp number, and physical office or factory address.
• Commercial & Technical Inquiries: Material grade requirements (e.g., ISRI Honey, Birch/Cliff, Ebony, Night), order volumes, target chemical specifications, blueprint/CAD attachments, and destination delivery ports.
• Technical Web Data: IP address, browser type, device information, and pages visited to help optimize site performance and user experience.

3. How We Use Your Information

The information gathered by Snowwell Sales is utilized strictly for lawful commercial and operational purposes, including:

• Generating accurate price quotes, spectrometer assay sheets, and technical proposals.
• Processing container purchase orders, proforma invoices, e-way bills, and export/import customs documentation.
• Coordinating inland freight, port handling, and scheduled foundry deliveries.
• Communicating order status, dispatch updates, and market availability of non-ferrous scrap lots.
• Complying with statutory tax, legal, and international trade regulatory frameworks.

4. Confidentiality of Technical Blueprints & Trade Data

We treat all client CAD drawings, custom component specifications, proprietary alloy requirements, and commercial pricing agreements as strictly confidential. We do not sell, rent, trade, or disclose your proprietary information to any third-party marketing entities.

5. Information Sharing with Authorized Partners

Information is shared only with vetted third parties strictly necessary to fulfill trade operations, such as certified customs clearance brokers (CHA), shipping lines, container transporters, and accredited metallurgical assay laboratories. All such entities are bound by confidentiality standards.

6. Data Security & Retention

Snowwell Sales implements industry-standard electronic, physical, and managerial security procedures to prevent unauthorized access, data alteration, or disclosure. Commercial records are retained only as long as necessary to fulfill business agreements and comply with Indian GST and taxation statutory requirements.

7. Contact Information

If you have questions, feedback, or concerns regarding this Privacy Policy or our data handling practices, please contact us: